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Saturday, April 16
 

9:00am

Hot Topics: 4th Quarter Planning and Sales

What's the new strategy for 4th quarter sales and planning as holiday sales revenue now is spread over the last three months of the year? It's not all about December sales anymore!

This session will tackle the product, price points, and planning that have an impact on 4th quarter sales. Retailers will share and discuss what worked for them and what didn't. 

Bring your experiences and suggestions. How will you have a super finish to 2016?


Moderators
avatar for Nick Failla

Nick Failla

President, Collected Concepts
Nick’s experience as a space pilot, star fighter, and rebel commander, has given him the ability to be successful in the marketing field and an excellent public speaker. Spreading his knowledge of Internet marketing, sales training, social advertising, special events, guerrilla... Read More →
avatar for Joe Gurzik

Joe Gurzik

Venturesome Videographer, Collected Concepts
After years of being a player on Zeus’ foosball table, Joe decided he would break free of restricted lateral movement and move forward for a change. Zeus understood his decision, but would not allow him to reside on Mount Olympus. Riding bareback upon a unicorn, he headed to Earth... Read More →

Speakers
avatar for Andrea Hill

Andrea Hill

Presidient & CEO, Hill Management Group
Andrea has over 30 years professional experience as the CEO and president of start-up through mid-sized companies, and she has demonstrated serial success in leading companies through rapid and profitable growth. Her experience spans multiple industries as the CEO of Rio Grande Jewelry... Read More →
avatar for Becka Johnson Kibby

Becka Johnson Kibby

Sales and Training Manager, The Edge Retail Academy
Becka Johnson Kibby works with the Edge Retail Academy team of professionals as the sales and training manager. Previously, she was the general manager of U.S. operations for The Q Report, and comes with over 20 years of experience in retail fine jewelry sales and training.   Becka’s... Read More →


Saturday April 16, 2016 9:00am - 10:00am
Room 305
  • INSTORE Article http://instoremag.com/lead-stories/the-big-story-holiday-q-a; http://instoremag.com/lead-stories/merchandising-from-a-z

10:15am

Hot Topics: Is Social Media Worth the Effort?
How effective is social media in driving customers and business to your store? The buzz is that social media provides some sort of marketing magic. However, additional studies show that the influence of social media marketing is declining. Other reports show that Facebook fans spend 50% more money on products than non-fans. So how effective is social media? Join the discussion — and bring your experience and unique perspective to share.

Moderators
avatar for Nick Failla

Nick Failla

President, Collected Concepts
Nick’s experience as a space pilot, star fighter, and rebel commander, has given him the ability to be successful in the marketing field and an excellent public speaker. Spreading his knowledge of Internet marketing, sales training, social advertising, special events, guerrilla... Read More →
avatar for Dominick Gabriel

Dominick Gabriel

Senior Vice President, Gabriel & Co.
Born and raised in the fine jewelry world, Gabriel & Co. Senior Vice President Dominick Gabriel simultaneously mastered the crafts of jewelry making and sales at a young age. His passion for art, design, and pristine craftsmanship has manifested into his current position as the chief... Read More →
avatar for Joe Gurzik

Joe Gurzik

Venturesome Videographer, Collected Concepts
After years of being a player on Zeus’ foosball table, Joe decided he would break free of restricted lateral movement and move forward for a change. Zeus understood his decision, but would not allow him to reside on Mount Olympus. Riding bareback upon a unicorn, he headed to Earth... Read More →

Speakers
avatar for Damian Capello

Damian Capello

Founder and Master Programmer, Red Rocket Media LLC
Damian Capello, founder and master programmer at Red Rocket Media LLC, is an accomplished social media advertising expert and one of the largest independent purchasers of Facebook Advertising. His revolutionary three-step process, “The Basics,” teaches businesses how to properly... Read More →


Saturday April 16, 2016 10:15am - 11:15am
Room 305

11:30am

Hot Topics: The Future Beeps

Wearable technology in the form of watches, rings, bracelets, and more is here to stay. Smart jewelry transforms your product into a highly functional accessory. Does this functional jewelry have a place in your merchandise mix? How SMART is your jewelry? Is wearable technology something that excites you or your customer?  

Join and participate in this interactive discussion with your peers to consider the place of wearable technology in the retail jewelry store. 


Moderators
avatar for Nick Failla

Nick Failla

President, Collected Concepts
Nick’s experience as a space pilot, star fighter, and rebel commander, has given him the ability to be successful in the marketing field and an excellent public speaker. Spreading his knowledge of Internet marketing, sales training, social advertising, special events, guerrilla... Read More →
avatar for Joe Gurzik

Joe Gurzik

Venturesome Videographer, Collected Concepts
After years of being a player on Zeus’ foosball table, Joe decided he would break free of restricted lateral movement and move forward for a change. Zeus understood his decision, but would not allow him to reside on Mount Olympus. Riding bareback upon a unicorn, he headed to Earth... Read More →

Saturday April 16, 2016 11:30am - 12:30pm
Room 305
  • Website http://techcrunch.com/gallery/the-complete-guide-to-wearable-jewelry/; http://www.bustle.com/articles/88205-9-wearable-tech-jewelry-pieces-were-excited-about-from-purse-stereos-to-cuffs-that-keep-you

2:30pm

Hot Topics: Millennials — Moving Past the Hand-Wringing
Enough already! You've heard all you want to hear about this important group of potential customers. What you need is to understand what will entice, excite, and make this customer group yours. 

Join your peers at this roundtable discussion and learn how you can develop solutions and actions that create an experience calculated to bring the Millennial purchaser through your door and become your customer.

Moderators
avatar for Nick Failla

Nick Failla

President, Collected Concepts
Nick’s experience as a space pilot, star fighter, and rebel commander, has given him the ability to be successful in the marketing field and an excellent public speaker. Spreading his knowledge of Internet marketing, sales training, social advertising, special events, guerrilla... Read More →
avatar for Joe Gurzik

Joe Gurzik

Venturesome Videographer, Collected Concepts
After years of being a player on Zeus’ foosball table, Joe decided he would break free of restricted lateral movement and move forward for a change. Zeus understood his decision, but would not allow him to reside on Mount Olympus. Riding bareback upon a unicorn, he headed to Earth... Read More →

Speakers
avatar for Ben Smithee

Ben Smithee

CEO, The Smithee Group
Ben Smithee and his team at The Smithee Group are the leading voices in digital marketing and advertising for the jewelry industry. They are fluent in helping retailers and brands drive consumer awareness and measurable increases in both traffic and sales.In 2009, Ben created one... Read More →


Saturday April 16, 2016 2:30pm - 3:30pm
Room 305

3:45pm

Hot Topics: Diamond Reports/Docs — What's the Solution?

This interactive discussion is a perfect follow-up to the earlier Diamond Update panel. Our industry has developed a reliance and need for accurate diamond grading reports. Inaccurate reports and industry scandals at the retail and lab levels have rocked our industry. Are we in need of universal standards or non-human grading? Are synthetic diamonds being accurately identified?

Join and participate in this discussion with your peers and industry experts as we consider the role and future of diamond documents in the retail jewelry store.


Moderators
avatar for Terry Chandler

Terry Chandler

President & CEO, Diamond Council of America
His 22 year retail jewelry career began in Paducah, Kentucky as a trainee for what was then a small family-owned chain of four jewelry stores, Michelson Jewelers, Inc. During his almost 21 year career, he was a store manager, supervisor, Senior Vice President, and partner, in the... Read More →
avatar for Nick Failla

Nick Failla

President, Collected Concepts
Nick’s experience as a space pilot, star fighter, and rebel commander, has given him the ability to be successful in the marketing field and an excellent public speaker. Spreading his knowledge of Internet marketing, sales training, social advertising, special events, guerrilla... Read More →

Speakers
avatar for Dr. Katrien De Corte

Dr. Katrien De Corte

Chief Officer & Graduate Club, HRD Antwerp
In 1994, Dr. Katrien De Corte earned her master’s degree in Geology at the University of Ghent, where she presented a graduate research and master thesis on the identification and physical characteristics of beads from a Roman archaeological site in the United Arab Emirates. Based... Read More →
avatar for Russell Shor

Russell Shor

Sr. Industry Analyst, Gemological Institute of America
In his capacity as senior industry analyst, Russell Shor writes analyses of the complex political and economic issues facing today’s gemstone and jewelry industries. He is part of the Public relations team and has authored a number of articles for Gems & Gemology, GIA’s award-winning... Read More →


Saturday April 16, 2016 3:45pm - 5:00pm
Room 305
 
Tuesday, April 19
 

8:30am

Hot Topics: Will You or Won't You
Get a rundown on hot topics, including social media efforts, strategies for the 2016  4th quarter, what millennials want in their store experience, wearable tech in jewelry stores, and the impact of diamond reports on business.

The Best of the Best ideas shared in the Hot Topics sessions will be reviewed and discussed with our panel of retailers. Join the conversation and share your viewpoint on these and other hot topics.

 


Moderators
avatar for Nick Failla

Nick Failla

President, Collected Concepts
Nick’s experience as a space pilot, star fighter, and rebel commander, has given him the ability to be successful in the marketing field and an excellent public speaker. Spreading his knowledge of Internet marketing, sales training, social advertising, special events, guerrilla... Read More →
avatar for Joe Gurzik

Joe Gurzik

Venturesome Videographer, Collected Concepts
After years of being a player on Zeus’ foosball table, Joe decided he would break free of restricted lateral movement and move forward for a change. Zeus understood his decision, but would not allow him to reside on Mount Olympus. Riding bareback upon a unicorn, he headed to Earth... Read More →

Tuesday April 19, 2016 8:30am - 9:45am
Conference Level, Room 309